Contact Us
If you are contacting us with an urgent need, please call 503-224-1044 or in an emergency, call 911.
If you or someone you know is mentally or emotionally struggling or in crisis; call or text 988
For existing patients with urgent matters outside regular business hours, existing patients can contact IHC: 503-230-9875 or Wellness: 971-279-4800 to speak with a provider.
CONTACT US
Questions or concerns? Reach out to our compliance team here.
211 SE Caruthers St.
Portland, OR 97214
Phone: 503-224-1044
Email: info@naranorthwest.org
NARA NW Privacy Policy & SMS Terms and Conditions
Effective Date: 08/08/2025
NARA NW respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you interact with our website and opt-in to receive SMS messages from us.
Information We Collect
When you provide your consent to receive SMS messages from us, we collect the following information:
Your Phone Number: We collect the phone number you provide to us.
Consent to Send SMS Messages: We record your explicit consent to receive text messages from us.
How We Use Your Information
We use the information we collect to:
Send you the SMS messages you’ve opted in to receive. This includes updates, promotions, and other relevant content you have consented to.
Provide updates, or other relevant content based on your preferences.
Communicate with you: We use your phone number to respond to your inquiries and provide customer support.
Sharing Your Information
We take your privacy seriously. We do not sell, rent, or trade your phone number or SMS opt-in information with third parties for their marketing purposes.
We may share your information with trusted third-party service providers who assist us in operating our SMS services, such as Zoom Phone. These parties are required to maintain the confidentiality and security of your information. We may also disclose your information if required by law, such as in response to a subpoena, court order, or government demand.
Your Rights and Choices
You have the right to control the messages you receive from us.
Opt-Out: You can opt out of receiving SMS messages from us at any time by replying with the keyword “STOP” to any message you receive.
Help: For more information or assistance, you can reply with the keyword “HELP” to any message you receive.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised policy on our website. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions or concerns about our privacy practices, please contact us at:
NARA NW
211 SE Caruthers St.
Portland, OR 97214
Phone: 503-224-1044
Email: info@naranorthwest.org